Water and Wastewater Service Connections

For a new connection, property owners are required to complete the physical service connections and must hire a Contractor to bring the service from the water main, or sanitary sewer, to buildings on their property under a Building Permit.

The full cost of the water and/or sewer service pipe from the main to the building is paid by the property owner.

Township Building Inspectors and Ontario Clean Water Agency inspectors are required to inspect the service installation from the road right-of-way into the building(s).

The process and paperwork required for private service connections are as follows:

• Apply for a Building Permit for the installation of the exterior service piping and any interior plumbing that may be required. You may choose to allow your Contractor to apply for a Building Permit on your behalf.
• Property owners or contractors must complete a Service Connection-Installation application. Spool piece is provided to contractor by Township staff when fees are paid.
• Property owners are required to enter into a Water Sewer Service Connection Agreement.  
• If work is required within the road right-of-way, the Contractor needs to apply for a Road Cut Permit for excavation and reinstatement.
• If a new driveway is required, or alterations to an existing driveway, the Contractor needs to apply for an Entranceway permit.

For new builds, once the spool piece is installed, contractor must call Manager of Infrastructure & Environmental Services, or delegate, to request water meter installation. 48 hours notice is required. Installation of meter is completed by water system manager (OCWA). 

The water meter must be installed in a location where it is protected from freezing. Water meters must not be located in the crawl space. A water meter must be installed on the drinking water supply before any water is used. Water and/or wastewater charges will apply as soon as the water meter is installed.

Once services are installed, property owners and tenants are required to complete a Water/Sewer Service Connection Agreement. This account is for the purpose of establishing and maintaining a service connection, and for billing/collection purposes. Once the private service connections are complete, water/wastewater rates will be added to the monthly bill.